A guide for visitors from Warrington BID
We have provided some guidelines to help you feel safer and to let you know what changes to expect when visiting with friends and family.
What you can expect
Businesses will be keen to provide their customers with a great new offer but things maybe slightly different than we all used to. Businesses will also be working to ensure that their staff can return to work in a safe and secure way.
In order to maintain appropriate social distancing; venues may have reduced their capacity and introduced queueing or appointment systems.
Tables and chairs may also be arranged differently with greater use of back to back seating or increased spacing.
Table service is encouraged and you may be asked to order and pay at the table and to avoid using the counter or the bar wherever possible. Some venues may not take cash payments and others may have introduced apps for ordering drinks and food.
You may also see disposable menus or use of wipe boards. Additional measures, may also include disposable condiments and greater use of physical screens.
You can expect to see increased cleaning of key touch points, such as tables and counters. Fresh, clean cutlery should be provided for each customer.
Toilets will be cleaned more often, there will be increased use of ventilation, sanitiser stations and possibly queuing, or ‘one in one out’ systems.
Businesses have also been advised not to have live entertainment at this time and music should be at ambient levels to avoid the need for voices to be raised. People should remain seated where possible.
You may be asked for your name and some form of contact details. These will kept for up to 21 days for track and trace purposes.
Staff may be wearing PPE such as masks. This is not compulsory.
What you need to do
In order to keep people safe you must stay at home and arrange for a test if you suspect that you have any of the following symptoms or you feel unwell:-
- a new continuous cough
- a high temperature
- a loss of, or change in, your normal sense of taste or smell (anosmia)
Please take steps to protect yourself by regularly cleaning your hands and by avoiding touching your face.
Many places are only taking advance bookings, so check in advance before you set off. Other venues will be operating on a first come, first served queuing system.
Some venues will also be operating restricted opening times.
Please follow any guidance, signage or markings provided and remember that venues will be operating in a new way with potentially less staff on duty; so please remain courteous and polite.
Some venues will be making greater use of outdoor seating and they may allow you to take your drinks outside. Others will be operating takeaway only services. It is important that you avoid gathering in groups, maintain social distancing and follow the Government advice. Venues may also provide plastic glasses or toughen glass for use outside.
If additional seating has been provided please use the area responsibly and respect staff when they need to remove the furniture; so that it can be safely removed and stored in accordance with their licence. If the weather becomes inclement, it may also not be possible for you to re-enter the premises, in order that they can maintain safe occupancy levels inside.
As premises make greater use of outdoor space and keep windows and doors open to improve ventilation and reduce touch points; it is important that you respect the amenity of nearby residents and keep noise to acceptable levels.
Most of all please enjoy yourselves and stay safe!
Travelling to and from town
It is important that you follow the Government advice on safer travel:-
Taxi marshals will be available in the town centre and Stockton Heath at peak times.
The Police will also be maintaining a presence for your safety.
We hope that you have a great night out. It’s important to understand that businesses will still be learning and adapting their procedures, as we all get used to the new arrangements. If, however, you have any concerns about whether a business is operating in a Covid secure way; then these can be reported to the Council here: